A door stuck open at 7 p.m. will not wait for tomorrow.
Garage door calls are urgent and simple: it will not open, a spring snapped, the door is stuck with a car inside. If the office has closed, that customer calls the next company. Call Kettle answers when you can't and gets the details or the appointment.
This is a test call, not a customer recording. An AI plays the customer; the receptionist is our live system, with the booking rules it uses on real calls.
Where garage door companies lose calls
Calls after the office closes
Same-day repairs are advertised, but the office closes at 4 or 5. The AI answers after that and takes the job details.
Calls while the crew is out
Everyone is on a repair and the line rings out. The AI keeps answering.
Estimate requests
New-door and opener quotes are captured or booked without interrupting a job.
What it handles for a garage door company
- Captures what is wrong (will not open, stuck, off track, opener) and books a visit inside your hours
- Answers service area and hours from your words
- Puts a caller through to your on-call number when they ask
- Never gives repair or safety instructions, including for springs and cables, and never promises an arrival time it has not booked
- Alerts you the moment a lead comes in
It always tells callers it is an AI, and a person is always one request away.
You choose when it answers
Overflow
Your phone rings first. If nobody picks up, the AI answers instead of voicemail.
Most owners start here.
After hours
Your team answers during the day. Nights, weekends and holidays go to the AI.
Keeps the office in charge.
When you're busy
If you are already on another call, the next caller gets the AI instead of a busy signal.
For peak days.
Everything
The AI answers every call and puts callers through when they ask.
For owners who are rarely at a desk.
Selective
Certain numbers, such as family or your best customers, always ring you first.
Add it to any mode.
Garage door questions
Will it tell callers how to fix a stuck door?
No. It does not give repair or safety advice. It takes the details and books a visit or alerts you.
Can it promise a technician tonight?
Only if you have configured and it has actually booked a slot. It never promises dispatch it has not confirmed.
Hear it before you decide.
Call the demo line, talk to it like a customer, and try to trip it up. If it looks useful, book 15 minutes and we will show you how it would handle your calls.